FAQ

 
  Image Courtesy of:    M.K. Sadler

Image Courtesy of: M.K. Sadler

Shipping and Returns

Domestic Orders

Due to the weight of each journal (over 1lb), all domestic orders will be shipped via USPS Priority Mail. First class mail is not available. If you place an order and use the wrong shipping address, Unvael is not obligated to cover the shipping of a replacement copy.

International Orders

Due to the weight of each journal (over 1lb), all international orders will be shipped via USPS First Class International. If you place an order and use the wrong shipping address - or the post office in your country will not deliver the journal due to an address issue, Unvael is not obligated to cover the shipping of a replacement copy. In addition, if the journal doesn't arrive to you due to a shipping issue and you'd like a refund, you will be refunded for the journal and NOT the shipping.

Subscriptions

If you subscribe to Unvael Journal, your subscription covers 4 issues (mailed out quarterly). It does NOT auto renew. Once you receive your 4th issue you will have to purchase an additional subscription. If you'd like to cancel your subscription, you will be refunded for the issues you haven't yet received along with the shipping charges for those issues.

Terms and Conditions

Return Policy

Journals cannot be returned. However, they can be replaced if yours is damaged. If you find an issue with a journal please contact us as soon as possible and we'll do our best to get a new copy sent to you.

If you purchase a copy of the journal and are not happy with it, please email us at unvaeljournal@gmail.com and lets chat.

Privacy Policy

Unvael does not collect any information aside from credit card info when the order is placed. Unvael will never sell any of your information to a third party.

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